FAQ

MyGuidancia is an AI-assisted inner guidance service that combines symbolic approaches such as astrology, numerology, tarot and I Ching. The responses are designed to clarify a situation, support reflection and help you make more conscious choices.

No. MyGuidancia is intended for introspection, symbolic guidance and personal development. It never replaces a doctor, psychologist, lawyer, financial adviser, therapist, mediator or any other qualified professional.

Astrology explores cycles and birth chart symbolism, numerology works with numbers and personal rhythms, tarot uses cards and archetypes, I Ching focuses on change, and a personal question lets you start from your situation without choosing one symbolic method first.

Share only what is useful for the consultation: your intention, context, question and birth data when the selected method requires it. Avoid medical, legal, financial or third-party information unless it is strictly necessary.

Answers are generated from your context, selected method and wording. A different nuance may appear if you change the angle, level of detail or emotional context of the question.

An account helps secure your space, retrieve consultations, manage credits or subscriptions and contact support more easily. Some features may remain accessible without an account depending on the service configuration.

Credits can be used to launch consultations or access certain responses. Subscriptions provide a volume or features according to the plan shown at the time of purchase. Exact details are displayed on the Pricing page.

Refunds depend on applicable law, the type of purchase and whether the service has already been performed. A generated consultation or consumed credit is generally not refundable, except in case of a proven technical incident, billing error or mandatory legal requirement.

We treat consultations as personal content. They should only be accessible to the systems and people necessary for service operation, security and support. More details are provided in the Privacy Policy.

Yes, you can request access, rectification, deletion or restriction of your data under applicable law. Some data may be retained temporarily for billing, security, legal obligations or defense of rights.

Use the Contact page and include the email address linked to your account, the subject, context and any useful reference. For billing questions, add the invoice or transaction reference if you have it.

Pause the consultation, take distance and avoid making an important decision under emotional pressure. If you are in distress or danger, contact someone you trust, a qualified professional or emergency services immediately.