Privacy Settings

1. What are these settings for?

Privacy settings let you control processing that is not strictly necessary for the service, access areas where your data can be viewed or deleted, and find the right contacts to exercise your rights.

Some processing remains necessary: authentication, security, fraud prevention, invoice retention, subscription management, performance of requested consultations and legal compliance. It cannot be disabled from preferences, except by account closure where possible.

2. Cookies and trackers

You can accept, refuse or change non-essential cookies where the banner or preference center is available. Cookies needed for the site, security, login and storage of your choices remain active without consent.

Non-exempt audience measurement cookies, non-essential personalization, advertising or social media trackers are used only with your consent where required by law. Withdrawal of consent does not affect the lawfulness of processing already carried out.

• Preference center: [PRIVACY_SETTINGS_URL].
• Declared audience measurement tool: [ANALYTICS_TOOL].
• You can also configure your browser to block certain cookies, but this may degrade some features.

3. Personalization preferences

Personalization adapts the experience, content order, some recommendations and consultation tone based on your choices, history and voluntarily provided information.

You may ask to limit non-essential personalization. Consultations will remain personalized where they require information you expressly enter to obtain an adapted reading.

• Personalization tool: [PERSONALIZATION_TOOL].
• Account preferences: [ACCOUNT_PREFERENCES_URL].

4. Communications and marketing

You can manage consent to marketing communications or object to non-essential communications. Transactional messages continue where necessary for security, email verification, purchases, invoices, important service changes, support or legal obligations.

When you unsubscribe, we may keep a minimal record of your objection so we do not contact you again.

• Support contact: [SUPPORT_EMAIL].
• Maximum marketing data period: [MAX_MARKETING_PERIOD].

5. Consultations, history and sensitive data

Consultations may contain intimate or spiritual information. Please avoid including unnecessary, excessive, medical, financial, legal or third-party information without authorization.

Where you voluntarily provide information that may reveal beliefs, health, personal life or other sensitive data, processing is based on your explicit consent to provide the requested consultation. You may withdraw this consent for the future, but this may limit or prevent certain personalized readings.

• You may request deletion of certain consultations where the feature is available or via the privacy contact.
• Deletion may be delayed or limited where retention is legally necessary, for example for billing, security, disputes or evidence.

6. Access, portability and account deletion

You may request access to your data, rectification, erasure, portability, restriction of processing or objection under the conditions provided by applicable law.

Account deletion disables access to the service and triggers progressive deletion or anonymization of data that is no longer needed. Some information may remain temporarily archived to meet legal obligations or defend our rights.

• Rights request: [RIGHTS_REQUEST_FORM_URL].
• Account deletion: [ACCOUNT_DELETION_URL].
• Account archive period: [ACCOUNT_ARCHIVE_PERIOD].
• Accounting retention period: [ACCOUNTING_RETENTION_PERIOD].

7. How to make a GDPR request

To help us process your request quickly, state the right concerned, the account email address, the context of the request and, where necessary, reasonable proof of identity. We request only what is needed to prevent third-party access to your data.

We respond within the time limits provided by applicable regulations. For complex or numerous requests, this period may be extended where the law permits.

• Privacy contact: [PRIVACY_CONTACT_EMAIL].
• DPO: [DPO_NAME] - [DPO_EMAIL].
• Suggested subject: [GDPR_RIGHT_REQUEST_SUBJECT].

8. Complaint to an authority

If you believe your rights are not respected, you may contact us first so we can review the situation. You may also contact the competent supervisory authority.

In France, the competent authority is the CNIL. If you live in another European Union country, you may contact your local data protection authority.