MyGuidancia
Version [TOS_VERSION] - effective date: [EFFECTIVE_DATE]
These terms govern access to and use of [SERVICE_NAME], a digital AI-assisted inner guidance service provided by [COMPANY_NAME]. By creating an account, purchasing a consultation, subscribing or using the service, you accept these terms.
[SERVICE_NAME] is published by [COMPANY_NAME], [LEGAL_FORM], registered under number [REGISTRATION_NUMBER], located at [FULL_ADDRESS].
Publication director: [PUBLISHING_DIRECTOR_NAME]. Contact: [CONTACT_EMAIL] - [CONTACT_PHONE].
Hosting: [HOSTING_PROVIDER] ([HOSTING_COUNTRY]).
[SERVICE_NAME] provides content, consultations and symbolic interpretations related in particular to astrology, numerology, tarot and I Ching, generated or assisted by artificial intelligence.
The service may include a user account, consultation history, credits, subscriptions, free content, paid content, personalized recommendations, transactional emails and support tools.
The content is intended for wellbeing, introspection, informed entertainment and personal development. It has no medical, psychological, legal, financial, official religious or professional value.
You remain solely responsible for your decisions. In a medical, psychological, financial, family or legal emergency, immediately contact a qualified professional or competent emergency services.
You must provide accurate information, keep your credentials confidential and notify us of any unauthorized account use. You are responsible for activity carried out from your account, except where the service is at fault.
The service is reserved for persons having the legal age required to enter into a contract in their country. In France and the European Union, use by a minor may require authorization from a legal representative.
Prices, taxes, included features, limitations, billing period and payment terms are shown before order confirmation. Payments are processed by the provider named in the Privacy Policy.
The applicable billing period is: [BILLING_PERIOD]. Subscriptions can be managed from [SUBSCRIPTION_MANAGEMENT_URL]. For billing questions: [BILLING_SUPPORT_EMAIL].
For consumers located in the European Union, the 14-day withdrawal right applies where provided by law. However, where digital content not supplied on a tangible medium or a service begins before the end of the withdrawal period at your express request, and you acknowledge that this performance may cause loss of the withdrawal right under applicable legal conditions, refunds may be excluded or limited to the portion not yet performed.
Consumed credits, generated consultations, personalized content already provided and fully performed services are not refundable unless mandatory law provides otherwise, a proven malfunction is attributable to the service, or a goodwill gesture is granted case by case.
Refund requests must include [PAYMENT_ID] and be sent to [BILLING_SUPPORT_EMAIL]. Indicative acknowledgement time: [ACKNOWLEDGEMENT_DELAY]. Indicative response time: [RESPONSE_DELAY]. Indicative refund time after approval: [REFUND_DELAY_BUSINESS_DAYS] business days.
You agree to use the service fairly, lawfully and in accordance with its purpose.
You keep your rights in the texts, questions and information you submit. You grant us only the rights necessary to host, process, analyze and return this content in order to provide the service, secure the platform, manage support and improve the service under the conditions set out in the Privacy Policy.
You warrant that you have the necessary rights to the content you transmit and agree not to include excessive information, third-party secrets or unnecessary sensitive data.
[SERVICE_NAME], its interface, brand, texts, graphics, databases, user journeys, software developments and editorial content are protected by intellectual property law. Unless authorized in writing, no reproduction, substantial extraction, modification, distribution or commercial exploitation is allowed.
Generated answers for your personal use may be kept and used privately, subject to compliance with third-party rights, the law and these terms.
AI systems may produce variable, inaccurate, incomplete or unsuitable answers. We do not guarantee a specific result, exact prediction or personal, professional, spiritual or financial benefit.
The service may evolve or be temporarily suspended for maintenance, security, updates or incidents. We make reasonable efforts to limit interruptions, without guaranteeing permanent availability.
You may stop using the service and request account deletion according to the account-space procedures. Some data may be retained where required by law or for the defense of rights.
We may suspend or terminate an account in case of breach of these terms, fraud, unpaid amounts, security risk, legal request or conduct harming the service or third parties.
To the extent permitted by law, we are not liable for decisions made on the basis of generated content, indirect losses, loss of opportunity, data loss attributable to the user, interruptions caused by third parties, force majeure or misuse of the service.
No clause limits mandatory consumer rights or liability that cannot be excluded under applicable law.
Personal data processing is described in the Privacy Policy. The Privacy Policy forms part of the information provided before use of the service.
To exercise your rights or ask a question: [PRIVACY_CONTACT_EMAIL].
These terms are governed by French law, without prejudice to more protective mandatory rules applicable in your country of residence. For consumers, this clause does not deprive you of the protection of mandatory local law.
In case of complaint, first contact support at [SUPPORT_EMAIL]. For French consumers, you may use a consumer mediator free of charge after a prior written complaint: [MEDIATOR_NAME] - [MEDIATOR_URL].
For business customers, special terms, order forms or [B2B_TERMS_OR_CONTRACT] may supplement or override these terms.
We may amend these terms to reflect legal, technical, economic or functional changes. Material changes will be communicated via [UPDATE_NOTIFICATION_CHANNEL].
Continued use of the service after the new terms take effect constitutes acceptance, except where the law requires express agreement.